Welcome to Riaz Crockery ("we," "our," or "us"). These Terms and Conditions govern your access to and use of our website, riazcrockery.pk (the "Site"). By accessing or using the Site, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the Site immediately.

1. Use of Website
You agree to use this Site solely for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Site. You must not misuse, copy, or attempt to disrupt the Site or its services.

2. Products and Services
We offer a range of crockery and houseware products.
Product descriptions, images, and specifications on the Site are for general informational purposes only. While we strive for accuracy, actual items may vary slightly in color, design, size, or material appearance due to manufacturing processes or screen display differences.
All product prices and availability are subject to change without prior notice.

3. Orders and Payments
All orders placed through our Site are subject to acceptance and availability.
Orders are considered confirmed only after we have received full payment (or an agreed-upon deposit where applicable).
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to cases of product unavailability, errors in pricing or product information, or suspected fraudulent activity.
Accepted payment methods will be clearly communicated during the checkout process.

4. Shipping and Delivery
Delivery times may vary depending on product availability, your location, and chosen shipping methods.
Estimated delivery timelines are provided as guidance only; while we endeavor to meet them, delays may occur due to unforeseen circumstances.
Risk of loss or damage to products passes to you upon our handover of the order to the shipping carrier.

5. Returns and Refunds
Returns and exchanges may be accepted only for defective or damaged items. Such issues must be reported to us within [X] days of delivery.
All returns are subject to our detailed Return Policy, which is available on our Site.
Refunds, where applicable, will be processed according to our Return Policy.

6. Intellectual Property
All content present on the Site, including but not limited to text, graphics, logos, images, product designs, audio clips, digital downloads, and data compilations, is the exclusive property of Riaz Crockery or its content suppliers and is protected by Pakistani and international copyright, trademark, and other intellectual property laws.
Unauthorized reproduction, distribution, display, or use of any content from our Site is strictly prohibited.

7. Limitation of Liability
To the fullest extent permitted by law, Riaz Crockery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site or products; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
Our total liability to you for any damages arising out of or related to your use of the Site or products purchased through it shall not exceed the amount you paid for the product(s) in question.

8. Privacy
Your use of this Site is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using the Site, you consent to the data practices described in our Privacy Policy.

9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.
Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Specify City, e.g., Faisalabad, Lahore, Karachi], Pakistan.

10. Changes to Terms
We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. We will post the updated Terms on this page and update the "Effective Date" at the top. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Riaz Crockery
Email: riazcrockerydotpk@gmail.com
Website: https://riazcrockery.pk/contact (or direct email if you prefer)